9 Apr 2024
FUCHS SE, headquartered in Mannheim, Germany, and recognized as the world's largest independent lubricant supplier, has partnered with Mercedes-Benz Global Customer Service & Parts, renowned for its extensive global service network. Together, they announced a strategic collaboration aimed at transforming automotive after-sales services. The agreement, finalized on March 28, marks a significant step forward in advancing technology, quality, and environmental responsibility within the automotive sector.
FUCHS SE, headquartered in Mannheim, Germany, and recognized as the world's largest independent lubricant supplier, has partnered with Mercedes-Benz Global Customer Service & Parts, renowned for its extensive global service network. Together, they announced a strategic collaboration aimed at transforming automotive after-sales services. The agreement, finalized on March 28, marks a significant step forward in advancing technology, quality, and environmental responsibility within the automotive sector.
This partnership seeks to redefine lubrication standards in the automotive industry by offering bespoke solutions tailored to Mercedes-Benz customers. Leveraging their combined expertise, both companies will develop cutting-edge solutions to enhance vehicle performance, efficiency, and environmental sustainability.
Andreas Jörg, Director of Service & Parts Business and Warranty & Goodwill Mercedes-Benz Cars at Mercedes-Benz Group AG, emphasized their commitment to customer satisfaction and innovation: "At Mercedes-Benz Global Customer Service & Parts, our primary focus is on providing customers with high-performing, innovative, and environmentally sustainable products. Our strategic collaboration with FUCHS SE presents an exciting opportunity to further elevate our dedication to customers through collaborative innovation shaping the future of mobility and customer experience."
Stefan Fuchs, CEO of FUCHS SE, expressed enthusiasm for the partnership, highlighting their longstanding relationship with Mercedes-Benz: "We are excited to partner with Mercedes-Benz Global Customer Service & Parts to drive automotive technology forward. FUCHS has a rich history of collaboration with Mercedes-Benz, notably as the original partner for the genuine oil program. Together, we will strive to develop lubrication solutions that not only enhance vehicle performance and reliability but also prioritize environmental responsibility."
In addition to their joint efforts in technology development, FUCHS and Mercedes-Benz Global Customer Service & Parts intend to launch joint marketing initiatives and educational programs to raise awareness about sustainable mobility solutions.
The detailed article published by www.fuelsandlubes.com can be accessed from https://www.fuelsandlubes.com/fuchs-se-and-mercedes-benz-forge-strategic-after-sales-partnership/
Image Courtesy: Photo courtesy of FUCHS SE
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